General Questions
At Excellent Seller, we offer secure and reliable RDP, VPN, and Proxy services to meet your business and personal needs.
You can contact our customer support via contact page.
We accept various payment methods including online payments through Perfect Money, and cryptocurrencies like Bitcoin, Ethereum, Litecoin, Tron, USDT TRC-20, USDT ERC-20.
Account and Billing
You can create an account by clicking the “My Account” icon on our website and filling out the registration form with your details.
Log in to your account on our website to view and manage your subscriptions, update your personal information, and review your order history.
If you forget your password, click on the “Forgot Password” link on the login page and follow the instructions to reset your password.
Processing Time
Once your payment is confirmed, the processing time for RDP, VPN, and Proxy services is typically within a few minutes to a few hours and maximum is 24 hours. You will receive an email with setup instructions and account details as soon as your order is processed.
While we strive to process all orders promptly, certain factors such as payment verification and high demand can cause delays. If your order is taking longer than expected, please contact our support team for assistance.
Extending Services
You can extend your service subscription by contact our support team via Skype: super_excellent_seller or Telegram: excellent_seller
Yes, you will receive email reminders before your subscription expires, allowing you to extend your service without interruption.
Service Rules and Terms of Service (ToS)
Our service rules include but are not limited to the following:
- Do not use our services for any illegal activities.
- Do not use for scanning, spamming, scamming, phishing, web-crawling, unlawful activities, mining, brute-force attacks, network attacks, changing MAC addresses, installing VPNs, creating additional user accounts
- Do not share your account details with others.
Our Terms of Service (ToS) can be found on our website at here. We recommend reviewing the ToS before using our services.
If you break our service rules or violate the ToS, you may face consequences such as account suspension or termination without refund. Severe violations may also result in legal action.
RDP Services
RDP (Remote Desktop Protocol) allows you to remotely access and control a computer from another location. It’s ideal for businesses and individuals who need secure, remote access to their systems.
After purchasing an RDP service, you will receive an email with detailed instructions on how to set up and access your RDP. If you encounter any issues, our support team is available to assist you.
Our RDP services include advanced security features such as encrypted connections and secure authentication protocols to protect your data and privacy.
VPN Services
A VPN (Virtual Private Network) encrypts your internet connection, providing privacy and security while allowing you to bypass geographical restrictions and access restricted content.
After purchasing a VPN service, you will receive setup instructions and a link to download our VPN software. Follow the instructions to install the software and connect to our secure VPN servers.
Yes, our VPN services can be used on multiple devices including computers, smartphones, and tablets. Each VPN package specifies the number of simultaneous connections allowed.
Proxy Services
A proxy server acts as an intermediary between your device and the internet, hiding your IP address. Unlike a VPN, a proxy does not encrypt your traffic but provides a faster connection for certain tasks.
After purchasing a proxy service, you will receive instructions on configuring your device to use our proxy servers. Our support team is available to help if you encounter any issues.
Our proxy services offer high-speed connections, anonymous browsing, and the ability to bypass content restrictions, making them ideal for various online activities.
Need More Help?
If you have any additional questions, feel free to contact our support team via here. We’re here to assist you!